To customers using the My aibo smartphone app on Android versions below 13 or iOS versions below 17:

We would like to inform you that support for the My aibo smartphone app on Android versions below 13 and iOS versions below 17 is scheduled to end at the end of January 2026.

We apologize for any inconvenience this may cause to customers using affected smartphones and appreciate your understanding.

If your smartphone supports Android 13 or iOS 17 or later, you can continue to update or install the My aibo app by updating your OS.

The end of support for:
Android versions below 13
iOS versions below 17

The end of support date:
End of Jan 2026