Support

Some features unavailable in the dedicated app, My aibo, during server maintenance

Thank you for always taking such great care of aibo.
We will be performing our server maintenance during the following date and times.
Some features of the dedicated app, My aibo will be unavailable during the maintenance period.

  • Maintenance date and time:
    Sunday, October 20, 2024, from 5:00 AM to 8:00 AM (PST)
    Please note that the times may vary slightly.

  • Features unavailable
    - aibo Food (including 'Feed aibo now')
    - aibo Friends
    - Department store
    - initialize aibo
    - Change wearables

    Note: The maintenance notice screen will be displayed for the applicable features

We apologize for any inconvenience this may cause and appreciate your understanding.